Legal
Privacy Policy
Effective date: March 18, 2026
Your privacy matters to us. This policy explains what data we collect, how we use it, and what choices you have.
1. Overview
Wrrk Technologies Pvt. Ltd. ("we", "us", or "our") operates the Wrrk platform at wrrk.ai. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our Service. By using Wrrk, you consent to the practices described in this policy.
2. Information We Collect
We collect the following categories of information: • Account Information: name, email address, organization name, profile photo, and password when you register. • Payment Information: billing address and payment details (processed securely by our payment provider; we do not store raw card numbers). • Usage Data: pages visited, features used, actions taken, session duration, IP address, browser type, and device information. • Integration Data: when you connect third-party accounts (Google Calendar, Gmail, Outlook, WhatsApp, Instagram), we access only the data required to provide the integration — such as calendar events, email metadata, and messaging activity — in accordance with the permissions you grant. • Communications: messages, notes, or support requests you send us. • Cookies & Tracking: see Section 8.
3. How We Use Your Information
We use your information to: • Provide, maintain, and improve the Service • Process transactions and send related notices • Send product updates, security alerts, and support messages • Personalise your experience and surface relevant features • Analyse usage patterns to improve our product • Detect and prevent fraud, abuse, and security incidents • Comply with legal obligations We do not sell your personal information to third parties.
5. Third-Party OAuth Integrations
When you connect your Google, Microsoft, or Meta accounts: • Google Calendar & Gmail: We access calendar events and email data solely to display them within Wrrk and to perform actions you explicitly request (e.g. creating events). We do not store email body content beyond what is needed to display it in the app. • Microsoft Outlook & Calendar: Same scope as Google — read/write calendar and email data as you direct. • WhatsApp & Instagram (via Meta): We access messaging data to enable customer communication features. Messages are processed to deliver the Service and are not used for advertising. You can revoke any integration at any time from your account settings or from the respective provider's account security page.
6. Data Retention
We retain your personal information for as long as your account is active or as needed to provide the Service. If you delete your account, we will delete or anonymise your personal data within 90 days, unless we are required to retain it for legal or regulatory purposes. Aggregated, anonymised analytics data may be retained indefinitely.
7. Security
We implement industry-standard security measures including encryption in transit (TLS), encryption at rest (AES-256), access controls, and regular security reviews. However, no method of transmission over the internet or electronic storage is 100% secure. We encourage you to use a strong, unique password and to enable any two-factor authentication options we provide.
9. Your Rights
Depending on your location, you may have the following rights regarding your personal data: • Access: Request a copy of the personal data we hold about you. • Correction: Request correction of inaccurate or incomplete data. • Deletion: Request deletion of your personal data ("right to be forgotten"). • Portability: Request your data in a machine-readable format. • Objection: Object to certain processing activities. • Withdrawal of Consent: Withdraw consent where processing is based on consent. To exercise any of these rights, contact us at nitya@wrrk.ai. We will respond within 30 days. For EU/EEA users, you also have the right to lodge a complaint with your local data protection authority.
10. Children's Privacy
The Service is not directed to children under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us at nitya@wrrk.ai and we will delete it promptly.
11. International Data Transfers
Wrrk is operated from India. If you access the Service from outside India, your information may be transferred to and processed in India. By using the Service, you consent to such transfers. We take appropriate measures to ensure that your data is treated securely and in accordance with this Privacy Policy wherever it is processed.
12. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on this page with a new effective date, or by emailing the address associated with your account. Your continued use of the Service after changes are posted constitutes your acceptance of the updated policy.
13. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us: Wrrk Technologies Pvt. Ltd. Privacy: nitya@wrrk.ai Website: https://wrrk.ai
See also our Terms of Service. For privacy questions, email nitya@wrrk.ai.